frequently asked questions

Do you ship your treats?
We ship our cookies nationwide (continental US)! We do, however, have some limits on what we can ship. The following types of cookies or details may not be able to be shipped: extra large cookies, delicate 'limbs', delicate details, several layers of frosting.

What type of treats do you make?
We specialize in sugar cookies, classic (sprinkle) cake pops, cupcakes, & small buttercream cakes.

Is there something you're interested in that’s not listed? Want to create a dessert table for your event? Just let us know!

Do you have minimums?
Yes. An order must meet the following minimums:

  • Sugar cookies – 1 dozen average size or larger / 2 dozen minis
  • Cupcakes – 1 dozen
  • Cake pops – 2 dozen
  • Other – TBD
*occasionally we have special pop-up shops or online offerings with a lower or no minimum.

Does submitting an inquiry confirm a date?
No. An inquiry does NOT lock you into an order! We are happy to give you a free quote!

Once we discuss and confirm all details of an order, we will send an invoice for review. Only once the invoice is paid, is your order confirmed and placed on our production calendar.

What type of payments do you accept?
We accept all major credit cards and direct checking.

How far in advance should I order?
We recommend ordering at least 2 weeks in advance for local pick-ups and at least 3 weeks in advance for shipped orders. Larger orders should be placed at least 1 month in advance. Please note that during especially busy times of the year & during holidays, we can fill up months in advance.

If you have a last minute order (less than 2 weeks), you can still submit an inquiry and we’ll do our best to accommodate! Orders with one week or less notice will have an additional rush fee.

How much does your Cookie of the Month Club (COTMC) cost?

  • 1 month - $50
  • 3 months - $135
  • 6 months - $250

Please visit our COTMC page for more info!

How much do your custom treats cost?
Due to the custom nature of our products, every order is priced once full details are confirmed. We have base prices for each category and then our prices can increase with special touches such as additional or complicated detailing, additional colors, additional flavors, added sprinkles or toppers, larger sizes, hand painting, metallic colors (gold & silver are hand painted) or special packaging.

Our starting prices are as follows:

  • Cookies - $42/dz
    The price reflects an average size cookie (3-3.5”) with up to 3 colors & 3 styles per order and an average amount of detailing. Each cookie is individually wrapped in a FDA, heat sealed cellophane bag to ensure freshness!

  • Cupcakes - $25/dz
    The price reflects our classic cupcake flavors with 1 traditional buttercream or cream cheese frosting flavor. The cupcakes come in white cupcake liners & a clear, plastic, disposable cupcake carrier.

  • Cake Pops - $30/dz
    The price reflects our classic sprinkle cake pops made with 1 traditional flavor, up to 2 chocolate colors, & 1 type of sprinkle. Each cake pop comes on a white lollipop stick, individually wrapped in a clear treat bag & tied with a classic ribbon (available in various colors).

  • Small Buttercream Cakes - $35
    The price reflects a classic 3 layer, 6" cake made with one traditional cake flavor, 1 traditional buttercream or cream cheese frosting flavor and up to 2 colors. All cakes come in a small cake box.
Something you’d like that’s not listed? Inquire for a quote!

Will the cookies break during shipping?
We take a lot of care in packaging our cookies, however, we are not responsible for what happens after the cookies leave our hands and cannot guarantee there will be no breakage.